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#217 Can't move items from Advanced Find

closed-wont-fix
nobody
None
5
2004-11-03
2003-08-07
Curt Finley
No

I'm not positive that this behavior was caused by
spambayes but I just installed it this morning and
noticed the following.

I did a search for a message using the advanced search
tool. It brought up a list of messages matching the
search. I tried to drag the message from the search
folder to a different folder and got a message

"Can't move the items."

I can however move the message as long as it isn't in
the search window.

I'm using Outlook 2002 (10.4712.4219) SP-2, Windows
XP Pro SP1, and the latest version of the Outlook
spambayes plugin. Sorry, I can't seem to find the
spambayes version number anywhere.

Discussion

  • Tony Meyer

    Tony Meyer - 2004-07-16

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    user_id=552329

    I get this problem too, and if I uninstall SpamBayes it goes
    away, so it presumably is our fault. I'm not sure where to
    look for the cause of this, though. It occurs even when
    moving to & from folders that we are not hooking.

     
  • Tony Meyer

    Tony Meyer - 2004-07-16
    • summary: Outlook misbehaves after installing Spambayes --> Can't move items from Advanced Find
     
  • Tim Peters

    Tim Peters - 2004-09-30

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    user_id=31435

    No problem under OL 2003 SP1 + Win XP Pro SP2. Dragging
    one msg from Advanced Find to a folder works fine, doesn't
    matter whether SB is or isn't watching the source and/or
    destination folders; dragging dozens of msgs at the same
    time also works fine.

     
  • Tim Peters

    Tim Peters - 2004-09-30

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    user_id=31435

    Here's a pretty useless MS article about the symptom:

    <http://support.microsoft.com/default.aspx?scid=kb;en-
    us;301415>

     
  • Tony Meyer

    Tony Meyer - 2004-09-30
    • labels: --> 479157
    • milestone: --> 334738
    • assigned_to: nobody --> anadelonbrin
    • status: open --> closed-wont-fix
     
  • Tony Meyer

    Tony Meyer - 2004-09-30

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    user_id=552329

    FWIW, the problem doesn't occur with Outlook 2000 SR1 (as
    the MS article indicates).

    Thanks for finding that Tim (I should have thought to
    look!). Given how vague that is ("a conflict") it seems
    unlikely that we'd be able to do anything about this. Their
    workaround is the same as mine, too.

    So I'll close this - anyone searching in future will find it
    and these comments anyway.

     
  • Tim Peters

    Tim Peters - 2004-09-30
    • labels: 479157 -->
    • milestone: 334738 -->
    • assigned_to: anadelonbrin --> nobody
    • status: closed-wont-fix --> open
     
  • Tim Peters

    Tim Peters - 2004-09-30

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    user_id=31435

    The true cause is probably identified here:

    http://www.tech-
    archive.net/Archive/Outlook/microsoft.public.outlook.program_
    addins/2004-02/0052.html

    although that poor source never got a reply. Almost certainly
    an Outlook 2002 bug.

     
  • Tony Meyer

    Tony Meyer - 2004-11-03
    • status: open --> closed-wont-fix
     
  • Steven Reddie

    Steven Reddie - 2006-04-19

    Logged In: YES
    user_id=205205

    I am getting a similar problem, but it has nothing to do
    with Find. I've just recently rebuilt my system with a
    clean Windows XP and Office 2003 with all latest patches
    installed. When I Delete As Spam and go to the Spam
    folder and try to move the message to an "Old Spam" folder
    I get this unable to move error. After a new mail
    collection has been processed by Spambayes the previous
    message can now be moved. It seems that maybe Spambayes
    is keeping a handle to the last processed message. I will
    keep a closer eye on it to see if a more detailed pattern
    emerges.

     
  • Ted

    Ted - 2006-11-15

    Logged In: YES
    user_id=1646143
    Originator: NO

    Do I understand that this is a known bug with no fix as of yet? I have the same problem, didn't have it until I installed Spambayes.

     

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